On Departures: Our gold service provides an exclusive one-to-one service. A marhaba representative will meet you at the marhaba drop-off point outside the airport and fast-track you through all the airport formalities. We’ll provide porter services, and we’ll provide hand baggage trolleys on request. We offer standard wheelchairs on request, if you need help to walk long distances. If you’re unable to walk or negotiate steps, you can book special wheelchairs directly with your airline. You can also enjoy complimentary access to the exclusive marhaba Lounge. Relax and enjoy our full buffet, beverages and facilities. There is marhaba Meeting Lounge near the check-in area, where you can relax, read and enjoy light refreshments before we escort you through the airport. Key Services Exclusive one-to-one service Meet and greet as soon as you pull up at the airport terminal Porter service until the check-in counter Fast-track through check-in, immigration and security Access to the marhaba Lounge An escort right to your boarding gate Guides with multiple languages on request Buggy car transfers where permitted